Empezar for free
Support users instantly
Engage instantly, support fast, and don’t miss a chance to build their trust. WEMASY brings you all in one system to help you interact and support your users in real time. You can chat, automate ticketing, provide support via mail and WhatsApp, and do so much more to support your customers with us. With our system, you can be fast, helpful, and consistent without jumping between platforms.
Confía en las reseñas de nuestros clientes
Con la confianza deempresasconstruyendo y creciendo online
 (1).jpeg)
Crea tu sitio web en 3 pasos
01
Elige un diseño
"Crea, personaliza y controla."
Selecciona una plantilla profesional y personalízala visualmente
Make this happen with WEMASY
When users have questions, they expect answers fast. However, switching between tools, slow responses, or long wait times can quickly turn curiosity into frustration. Great support involves solving problems and being available for them at the right moment. With WEMASY, you can meet your users exactly where they are and help them instantly, without adding complexity to your workflow.
01
Handle queries instantly with an AI support assistant
"Be available to address all queries on time.”
Set up a “live chat” system when customers ask you questions. Let AI respond to common questions right away.
02
Route users smartly with automated ticketing
"Track and manage every query effectively.”
Leverage an automated ticketing system where every ticket finds the right agent automatically. Ticketing helps in monitoring the status of the issue and ensures it is closed.
03
Guide users through help articles
"Bring out relevant information in chat.”
Display helpful, relevant articles directly in chat. This will help customers solve problems on their own and get more information on their queries.
04
Speed up conversations with pre-written replies
"Keep your answers ready to save time. ”
Equip your team with ready-to-use answers for frequent questions. Stay fast, consistent, and personal.
05
Be present where users already are
"Make sure your support is everywhere.”
Support customers directly on WhatsApp. It's familiar to them and simple for you.
Un sistema, soporte infinito.
Ready to build your website?
Our builder gives you the freedom to design, edit, and launch a fully customizable website without any hassle.
Creado para crecer contigo.
Tried and trusted by brands that build, grow, and lead.
Excelente servicio y rapidez en la gestión de preguntas. Se toma todo el tiempo necesario y entiende al emprendedor. Accesible 24/7 con un servicio rápido y actitud proactiva. Y muy importante: un único punto de contacto fiable. ¡Gracias!
Arthur
Gran equipo que sabe lo que hace; el sistema es plug and play y habla por sí solo.
Sin duda recomiendo a Nick para todos tus problemas online.
Marco
Conocí a Nick hace más de 2 años. Nuestro sitio web estaba obsoleto y lo gestionaba una agencia de marketing externa. Esa empresa principalmente enviaba facturas (elevadas) y el resultado no era lo que teníamos en mente. A petición nuestra, Nick convirtió el sitio a su plataforma en poco tiempo. ¡La velocidad y la facilidad de uso son increíbles! Conocí a Nick como una perso.....
Geurt
Trabajamos con el sistema Wemasy para ambas empresas desde el primer día. Mejor y más fácil de usar en todos los aspectos que las plataformas anteriores con las que hemos trabajado. La combinación con Google Ads también ofrece buenos resultados y son más fáciles de encontrar desde que usamos Wemasy. Incluso el sistema...
Jurgen
Preguntas frecuentes questions
Can I control which channels we use for support?
How do I add help articles or replies to the system?
Will the system work if our support hours are limited?
Is it possible to see how our team is performing?
Can I test the system before rolling it out fully?
Can I assign different roles to team members?
Is the system suitable for growing teams?